7 Day Return Policy
We offer you complete peace of mind while ordering at Champ.Fit - you can return all items within 7 days of receipt of goods. Please ensure however that the product is unused and the tags, boxes and other packaging is intact.
If you are not satisfied with what you have bought, we'll gladly take it back within 7 days from the date of delivery. If you have paid by card then we will reverse the payment. In case of Cash on Delivery or Bank Deposits as modes of payment, we will issue a cheque in the registered name of the customer
If an item is found damaged or incorrect as per description on our website or units are missing as per ordered quantity, please send a snapshot of the outer packaging and products received to our customer care at [email protected] within 7 days of receipt of the product. We will arrange a reverse pickup for the product and then issue either a full refund, Champ.Fit (Fit Points) or a different item in exchange, as per your request. Please note that replacements are subject to availability of the particular product.
Wherever possible we will facilitate the pick-up of the item. In case, the pick-up cannot be arranged by us, you can return the item through SpeedPost courier service and share tracking details and we will return the courier costs.
In order to confirm cancellation of item(s) in your order, you need to indicate your refund preference.
There are two modes of refund:
Champ.Fit Cash - If you choose this option, the amount will be added to your Champ.Fit acount
Back to Source - In this case, the money will be refunded back to the payment mode/account that was originally used to make the transaction.
Once you have requested the cancellation of item(s) in your order, Champ.Fit will complete the cancellation and initiate the refund, depending on your preference.